Privacy Policy for susiebergwellness.com
Your Privacy Matters: Susie Berg Wellness’s Commitment to Transparency
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Effective Date: 1/30/2026
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Welcome to Susie Berg Wellness (we, us, our). We are committed to protecting your privacy and ensuring that your personal information is handled safely, respectfully, and responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including booking appointments, completing forms, tracking progress, and processing payments through third-party platforms.
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We use the information we collect to provide, operate, and maintain our website and services, to process appointments and payments, to communicate with you including responding to inquiries and sending service-related or marketing communications, to improve our offerings, and to ensure the security and integrity of our systems.
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We may collect personal information that you provide directly to us, including but not limited to your name, email address, mailing address, phone number, payment information, health-related or intake information you choose to provide, and any other information submitted through forms, scheduling tools, emails, or direct communication.
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We use this information to deliver wellness services, manage bookings and client relationships, process transactions, communicate with you, personalise your experience, improve our website and services, and comply with legal or regulatory obligations.
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Our website is hosted on Wix, which provides the online platform that allows us to present our services and content. Your data may be stored through Wix’s data storage, databases, and applications. Wix stores data on secure servers behind firewalls.
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We use Healthie (gethealthie.com) as our primary platform for scheduling appointments, collecting intake forms, tracking client progress, managing communications, and processing payments. Healthie is a HIPAA-compliant platform designed for health and wellness providers. Any personal, health, or payment information entered through Healthie is governed by Healthie’s own privacy and security practices.
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Additional third-party services may be used from time to time to support business operations such as email communication, analytics, or administrative tools. These third-party providers only receive the information necessary to perform their services and are obligated to protect your information in accordance with their own privacy policies.
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We take reasonable and appropriate measures to protect your personal information. These include the use of secure servers, SSL encryption where applicable, restricted access to personal data, and reliance on reputable third-party platforms with established security practices. While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to protect your information.
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We do not sell, trade, or rent your personally identifiable information to outside parties. We may share information with trusted service providers who assist us in operating our website, delivering services, or processing payments, provided those parties agree to keep this information confidential. We may also disclose information when required to do so by law or to protect our rights, safety, or property, or that of others.
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You have the right to request access to the personal information we hold about you, request corrections to inaccurate or incomplete information, or request deletion of your information, subject to legal and professional obligations. To exercise these rights, please contact us using the information below.
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If you have any questions about this Privacy Policy or how your information is handled, please contact:
Susie Berg Wellness
Email: susiebergwellness@gmail.com
Website: https://susiebergwellness.com
This is a home-operated business. Please inquire directly for the mailing address or phone number. We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how your information is protected.
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Thank you for trusting Susie Berg Wellness with your personal information.
